Privacy Policy | ElleCera

This privacy policy describes how ElleCera collects, uses and protects personal data when you visit our website or place an order.

ElleCera is a trading name of:

KERSBERGEN E-COMMERCE
Chamber of Commerce (KVK) number: 98797298
Email: hello@ellecera.nl

We process personal data in accordance with the General Data Protection Regulation (GDPR, in Dutch: AVG).

1. What data do we collect?

When you visit our website or place an order, we may process the following data:

✔️ First name and surname
✔️ Address details
✔️ Email address
✔️ Telephone number (if provided)
✔️ Payment details
✔️ IP address
✔️ Order history
✔️ Data about your use of our website

We only collect data that is necessary to provide our services.

2. Why do we collect this data?

We process personal data for the following purposes:

✔️ Processing and delivering orders
✔️ Customer service and communication
✔️ Improving our website
✔️ Sending updates (only if you have given your consent for this)
✔️ Complying with legal obligations

We never use your data for unauthorised purposes.

3. Legal basis for processing

We process personal data on the basis of:

✔️ Performance of a contract (when you order)
✔️ Legal obligations
✔️ Consent (for example for newsletters)
✔️ Legitimate interest (such as website optimisation)

4. Do we share your data with third parties?

We only share personal data with parties that are necessary for our services, such as:

✔️ Payment providers
✔️ Shipping partners
✔️ Hosting and e-commerce platforms
✔️ Accounting services

Where necessary, data processing agreements have been concluded with these parties.

We never sell personal data to third parties.

5. How long do we keep data?

We do not keep personal data longer than is necessary for the purpose for which it was collected, unless a legal retention period requires otherwise.

6. Cookies

Our website uses cookies to improve the user experience and to analyse traffic.

Among other things, we use:

✔️ Functional cookies
✔️ Analytical cookies
✔️ Marketing cookies (if consent has been given)

You can manage cookies via your browser settings.

7. Your rights

You have the right to:

✔️ Access your personal data
✔️ Have your data corrected
✔️ Have your data deleted
✔️ Restrict processing
✔️ Object to processing
✔️ Request data portability

Would you like to exercise one of these rights? Contact us via hello@ellecera.nl

8. Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.

9. Changes

ElleCera reserves the right to amend this privacy policy. The most recent version is always published on this page.